Privacy Policy

Introduction

At ToMarkdown, we prioritize your privacy and data security. This policy explains how we handle your information when you use our document transformation service to convert PDFs and Office documents into high-fidelity Markdown.

Information We Collect

• •Account information (email and authentication data)
• •Document transformation outputs (converted Markdown files)
• •Usage data for service functionality and billing
• •Payment information (processed securely by our payment provider)
• •File metadata (file names, sizes, upload timestamps)

How We Handle Your Data

• •Original files are processed and immediately deleted after transformation
• •Only transformed outputs (Markdown files) are stored for the duration specified in your plan
• •We do not train our models on customer data or use your documents for AI training
• •All data is encrypted during processing and storage using industry-standard encryption
• •Data can be permanently deleted upon request at any time

Data Storage Period

We store only the transformed outputs (not original files) for a period that depends on your plan:

• •Free plan: 7 days
• •Pro plan: 30 days
• •Enterprise plan: Custom duration as specified in contract

After this period, transformed outputs are automatically deleted. Original files are processed and immediately deleted after transformation.

Security Measures

• •End-to-end encryption for all data in transit and at rest
• •Secure, isolated processing environments for document conversion
• •Regular security updates and monitoring
• •Access controls and multi-factor authentication
• •Secure cloud infrastructure with SOC 2 compliance

Your Rights

You have the right to:

• •Request deletion of your data at any time
• •Access your transformed documents within the storage period
• •Export your data in a portable format
• •Close your account and have all associated data deleted
• •Opt out of marketing communications

Third-Party Services

We use the following third-party services to provide our functionality:

• •Authentication: NextAuth.js for secure user authentication
• •Document Processing: Marker API for document transformation
• •File Storage: Secure cloud storage for temporary file processing
• •Payment Processing: Stripe for secure payment handling

Cookies and Tracking

We use minimal cookies and tracking for essential functionality:

• •Session cookies for authentication and user experience
• •Analytics cookies for understanding service usage (anonymized)
• •No tracking for advertising or marketing purposes

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours of discovering the breach, in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our service. Your continued use of the service after such changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests, contact us at:

We will respond to all privacy inquiries within 48 hours.